Customer Success Manager, Mid-Market
Harvey · Paris
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- Company
- Harvey
- Location
- Paris
- Posted
- November 7, 2026
About this job
Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform Travel may be required from time to time, including visits to customer office locations and company offices. What You Have Ideal candidates for the Mid Market CSM role at Harvey can demonstrate comfort and experience with the following qualifications: 3-4+ years in customer-owning roles at tech or SaaS platforms Adapting seamlessly in the face of high-speed change and growth Strategic planning, revenue-based prioritization Managing a high volume of customer-facing projects and timelines Running in-person meetings w/ executives Mapping an organization and influencing stakeholders Driving key customer metrics and outcomes Owning a revenue, expansion, and renewal…
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