Customer Success Manager, Enterprise
Harvey · Paris
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- Company
- Harvey
- Location
- Paris
- Employment type
- Full-time
- Posted
- November 6, 2026
About this job
ROLE OVERVIEW As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey’s product roadmap. WHAT YOU'LL DO - Client Relationship Management: Serve as the primary contact for customers with a prescriptive and consultative approach and as a thought partner to deliver a superior customer experience.…
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