Senior Customer Success Manager – Usage & Adoption
Lifen · Paris
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- Company
- Lifen
- Location
- Paris
- Posted
- October 21, 2026
About this job
⚡ Notre équipe Customer Success L’équipe Customer Success accompagne les établissements de santé une fois nos solutions déployées. Sa mission: faire en sorte que les professionnels de santé utilisent Lifen au bon niveau, dans la durée, et qu’ils en tirent un bénéfice concret au quotidien. Ce poste n’est pas un rôle d’Account Manager ou de CSM orienté renouvellement, upsell ou gestion contractuelle. Il ne s’agit pas non plus de piloter le déploiement technique ou de prendre en charge le support. Ton terrain de jeu commence une fois les solutions en place: comprendre comment elles sont réellement utilisées, identifier ce qui limite leur adoption et construire les actions permettant de faire évoluer durablement les usages.…
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