Responsable Offre Care & Services post achat H/F
BOULANGER · Lesquin, Hauts-de-France
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- Company
- BOULANGER
- Location
- Lesquin, Hauts-de-France
- Employment type
- Full-time
- Posted
- September 8, 2026
About this job
Rattaché(e) à la Direction de l’Offre Circulaire, le/la responsable Offre Care & Services post achat a pour mission de définir et piloter la stratégie commerciale de l'offre de services post-achat (entretien, réparation, formation à l’utilisation etc.) en structurant des parcours innovants de conseil, réparation self-care, etc. Dans une démarche intrapreneuriale, il mesure et optimise la performance business tout en fédérant les équipes transverses (Digital, Data, Tech, SAV) et opérationnelles pour transformer les ambitions stratégiques en solutions concrètes et performantes pour le client. L’enjeu est de construire, tester et scaler une véritable start-up interne autour des services post-achat pour améliorer la fidélité clients: entretien, auto-diagnostic, auto-réparation, réparation à…
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