Senior AI Support Engineer (Paris)
Dust · Paris
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- Company
- Dust
- Location
- Paris
- Posted
- October 25, 2026
About this job
The role Support at Dust is not a cost center. It is one of the most important product surfaces we own. As a Senior AI Support Engineer, you will help define what world-class support looks like in an AI-native company. You will not just resolve tickets. You will own the systems, agents, workflows, and feedback loops that make support better, faster, and more scalable over time. This is a senior individual contributor role for someone who has already operated close to support strategy, technical escalation, user experience, and automation. You should be excited by the idea of taking recurring customer pain and turning it into durable systems: better agents, better documentation, better internal tooling, sharper product feedback, and fewer repeat issues.…
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