Customer Care Data Analyst Intern

About this job

You will be an intern on the Customer Care team at Back Market supporting operations for the Customer Care, Shipping & Seller Quality teams. We act as the data intelligence hub, combining analytical expertise with operational knowledge to drive customer satisfaction and business efficiency across Back Market's global operations. YOUR MISSION (IF YOU ACCEPT IT): 🥇 Leverage our diverse datasets to identify opportunities to improve customer satisfaction & optimise shipping performance Support decision making by conducting focused analyses on customer experience initiatives and learning how operational decisions impact business performance Assist with data requests and reporting for our stakeholders, helping track key metrics (Contact Rate, On Time Delivery, Customer Satisfaction) and prepare…

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Data Analyst salaries in France

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