Customer Care Operations Intern (EN & FR Speaker)

About this job

Job Description 👥 Customer Care at Maki At Maki, our Customer Care team is the heartbeat of our customer experience helping recruiters and candidates navigate their journey with us. As the first point of contact, you'll play a key role in building trusting relationships between Maki and our clients. You'll be joining Solène and Roisin, along with our outsourced agents, to provide exceptional support and ensure a seamless experience for our users. 🚀 What you'll do No two days will be the same! Your responsibilities will include: Problem-solving with empathy – Address the most complex customer and candidate tickets that have been escalated from our outsourcing provider.…

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Customer Support salaries in France

Based on 905 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in France

Based on 678 France vacancies that list requirements, these are the skills employers ask for most often.

• English58% of postings
• Communication51% of postings
• Ticketing16% of postings
• Troubleshooting10% of postings
• CRM8% of postings
• SLA7% of postings
• Jira5% of postings
• Salesforce4% of postings

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