IT Support Apprentice

About this job

About the Role As an IT Support apprenticeship at Harmattan AI, you are the local first point of contact for colleagues in Paris. You handle onboarding and offboarding, hardware, software access and everyday requests, following the procedures set by the central IT team. As the company grows, you also help improve the service through small automation projects. Responsibilities Provide day-to-day local IT support to Harmattan AI colleagues, resolving standard requests quickly and courteously. Handle employee onboarding and offboarding, including hardware and software access requests. Prepare, configure and deploy laptops and mobile phones, and keep the equipment inventory up to date. Follow the standard operating procedures documented by the central IT team, flagging gaps or improvements.…

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Customer Support salaries in France

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• English57% of postings
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