🌐 Security & Legal Specialist - Customer Care

Alan · Anywhere in France

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Company
Alan
Location
Anywhere in France
Posted
October 26, 2026

About this job

🚀 The Challenge Alan is a leading European health insurer with over 1 million members across 4 countries (France, Belgium, Spain, Canada). At its core, Alan is a tech company that believes exceptional member experience is a competitive advantage: fast, empathetic, and reliable service at scale. As of Q1 2026, 40% of conversations are handled automatically. At the intersection of Care, Legal, Security, and Data Protection sits a set of topics that are as operationally complex as they are strategically critical: data breaches, GDPR rights requests, security incidents, legal complaints, regulatory reporting. We are looking for a Care Legal & Security Specialist to own these topics end-to-end: handling complex cases in close collaboration with Alan's Legal and DPO teams, building the processes…

This is a short summary.

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Customer Support salaries in France

Based on 905 postings that disclose pay.

Median salarygross / year
€30,000
€25,000Typical range€39,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in France

Based on 678 France vacancies that list requirements, these are the skills employers ask for most often.

  • English58% of postings
  • Communication51% of postings
  • Ticketing16% of postings
  • Troubleshooting10% of postings
  • CRM8% of postings
  • SLA7% of postings
  • Jira5% of postings
  • Salesforce4% of postings
Customer Support skills

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