Customer Success Lead - CDI
Solteo · Paris
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- Company
- Solteo
- Location
- Paris
- Posted
- October 13, 2026
About this job
Le rôle En tant que Customer Success Lead (CDI), tu seras le responsable de l’organisation, de la structuration, et de la réussite de notre équipe Customer Success. Solteo, c’est aujourd’hui 1000 entreprises d’installation qui utilisent la plateforme au quotidien. Nos clients sont majoritairement des TPE / PME du bâtiment, parfois éloignées de la digitalisation, et qui passent le plus clair de leur temps au contact de leurs clients ou sur le chantier. D’où l’importance d’un support client efficace, et d’une communication adaptée, pour répondre à leurs questions, les former, et leur faire découvrir nos nouveaux services! Nous avons découpé l’activité du pôle CS en 2 volets: l’onboarding et le support: formation des utilisateurs, suivi des prises en main, résolution de tickets, remontées…
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Customer Support salaries in France
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