Supervisor, Customer Service

About this job

Join our collaborative team as a Customer Service Supervisor at Thermo Fisher Scientific, where you'll support and guide a team of customer service representatives in delivering exceptional customer experiences. In this key role, you'll ensure effective order management, enhance customer dedication, and develop solutions to improve service delivery. You'll work with various departments to meet operational goals while supporting a culture of continuous improvement and excellence. Working with our established brands, you'll oversee customer interactions, from order processing to issue resolution, ensuring quality service in support of our scientific community.…

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Customer Support salaries in France

Based on 1,041 postings that disclose pay.

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Most-requested skills in France

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• English55% of postings
• Communication52% of postings
• Ticketing15% of postings
• Troubleshooting13% of postings
• CRM12% of postings
• SLA6% of postings
• Jira4% of postings
• Salesforce3% of postings

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