Technical Support Specialist - 6 month medical leave

About this job

The Technical Support Specialist is responsible for performing technical repairs on defective devices. Answer technical questions on proper use of Masimo products. Provide phone support for direct hospital accounts. Assist Masimo sales staff at customer locations with Service-related activities. This position reports to the Technical Service Manager and is part of the Technical Support team, you will be located in Limonest in France and it will be an on-site role. In this role, you will have the opportunity to: Process returned products that require service from the field and 1) replace defective parts, 2) complete device replacement or 3) transfer to other Masimo facilities (Failure Analysis, Repair Center, etc.) Provide input to ensure the Customer / Technical support process and…

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