3-month fixed term contract Customer Service Specialist English/ Polish (M/F)
Sézane · Paris, Île-de-France
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- Company
- Sézane
- Location
- Paris, Île-de-France
- Employment type
- Contract
- Posted
- September 3, 2026
About this job
We are seeking the talents of a Customer Service Specialist (M/F) for a 3-month fixed-term contract (39 hours/week) to contribute to the next chapter of Sézane’s journey. The position is based in Paris 7ème, with 2 days/week in remote. Your missions will be the following: Respond to customer inquiries across various channels (email, WhatsApp); Adopt a proactive approach toward our customers, with a strong focus on service excellence; Proactively suggest initiatives to improve the overall customer experience; Handle complaints and resolve disputes; Provide high-quality product information (features, availability, etc.) or any other useful details, communicate clearly on procedures (purchases, returns, exchanges) and ensure proper follow-up.…
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