Account Manager - Expert Retention
Treatwell · Paris, Île-de-France
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- Company
- Treatwell
- Location
- Paris, Île-de-France
- Employment type
- Full-time
- Salary
- 30k
- Posted
- June 30, 2026
About this job
La Team Treatwell s’agrandit! Nous recherchons activement un Account Manager - Retention Specialist pour renforcer notre équipe de responsables de comptes. Ton rôle sera clé dans la fidélisation de nos partenaires, en anticipant les risques de résiliation et en mettant en place des actions proactives et réactives pour maximiser leur engagement. Tes missions: 🔍 Rétention et analyse du churn (70%) Identifier les partenaires à risque en analysant les tendances de résiliation (churn) et les motifs de départ. Mettre en place des stratégies proactives pour prévenir les résiliations avant qu'elles ne surviennent. Travailler en étroite collaboration avec les équipes internes (Produit, Sales, Tech) pour remonter les feedbacks et proposer des améliorations adaptées.…
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