Customer Success Manager (1 year FTC)
Digital Realty · Denmark
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- Company
- Digital Realty
- Location
- Denmark
- Posted
- June 19, 2026
About this job
Your role Accountable for overall post sales customer health for in scope customers across Client Engagement – Meeting cadence, attendance, frequency Service Management – SLA attainment including implementation and support risk. Financial Health – Aged debt and churn risk Product utilization – Customer consumption and awareness gap Leading regular customer facing service reviews with reporting aligned to the contractual and DLR standards. Increase customer awareness of organization changes, new and existing Product bulletins and System, Contractual SLA attainment tracking including SLA penalty review and validation based on contractual obligations.…
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