Customer Excellence Agent
Lunar · København
This opening is no longer available
The employer has taken it down, or it stopped appearing on the job board we collected it from. Here is what is open right now for the same kind of work.
This listing was open for 15 days.
- Company
- Lunar
- Location
- København
- Posted
- August 24, 2026
About this job
As our new Customer Excellence Agent you'll join the Customer Excellence team based in Copenhagen, reporting to Emma and Teresa, working to make every customer interaction feel like the best part of being a Lunar customer. What will you do? Be the voice of Lunar — handling customer calls and emails, helping customers with everything from app questions to account issues, always aiming to turn a frustrating moment into a positive one. Hit meaningful targets across both quality and efficiency — including talk time, message resolution, and CSAT — because we care about doing this well, not just fast. Collaborate actively with your team, sharing what you're learning, supporting your colleagues, and helping the whole team get better together. What are we looking for in you?…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card