Service Desk Agent L1 with German
D-ploy · Prague, Prague · Remote-friendly
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- Company
- D-ploy
- Location
- Prague, Prague
- Employment type
- Full-time
- Posted
- July 8, 2026
About this job
Task and Responsibilities: Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products Meticulous documentation of end user issues in ITSM tool Adherence to processes and knowledge documents Ticket backlog management Continuous service improvement activities – knowledge script creation, training document updates etc. Close collaboration with Onsite IT technicians
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Salaries in Czechia
Based on 4,863 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
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