Quality Assurance Specialist (Onsite, Brno, Czech + English)
D-ploy · Brno, South Moravian Region
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- Company
- D-ploy
- Location
- Brno, South Moravian Region
- Employment type
- Full-time
- Posted
- July 14, 2025
About this job
Responsibilities Evaluate customer interactions (calls, chats, emails, social media) to ensure alignment with quality standards Deliver clear, constructive feedback to support representatives for continuous improvement Participate in internal and client calibration sessions to ensure quality consistency Collaborate with the Team Leader on coaching initiatives and performance alignment Identify and recommend process improvements to enhance service delivery Track and analyze quality-related data to identify trends and opportunities
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Salaries in Brno
Based on 870 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
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