IT Service Management Operations Lead

Garrett · BRNO, BRNO MĚSTO

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Company
Garrett
Location
BRNO, BRNO MĚSTO
Posted
September 21, 2026

About this job

We are looking for a Service Management Operations Lead to drive operational excellence across our IT service management ecosystem. In this role, you will lead the performance, governance, and continuous improvement of service management platforms, while advancing automation, AI-enabled capabilities, and modern service delivery practices that support business goals. What you’ll do Lead day-to-day operations and continuous improvement of IT service management platforms, including ServiceNow and the IT service portal Drive platform enhancements, governance, configuration, and process standardization Define and implement automation strategies to improve efficiency, reduce manual effort, and enable data-driven service decisions Expand the use of AI, automation, and self-healing capabilities to…

This is a short summary.

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Salaries in Brno

Based on 858 postings that disclose pay.

Median salarygross / year
€14,000
€11,000Typical range€19,500

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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