IT Helpdesk Specialist ( Dutch/French/German)
AB InBev · Czechia Praha
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- Company
- AB InBev
- Location
- Czechia Praha
- Posted
- August 13, 2026
About this job
Our TechBar Team in Prague provides IT support to over 10,000 colleagues across 9 countries in 5 languages. We have a focused onboarding program and are happy to accept applicants with no IT experience but a desire to start a career in IT. We also welcome more experienced IT experts, with plenty of opportunities to grow your tech career within AB InBev. Your Typical Day: You will be the point of contact for European employees needing technical support, assisting with applications via Omnichannel (phone calls, video calls, IT tickets). You will remotely troubleshoot inquiries, using our extensive knowledge base for guidance. Complex issues can be escalated to Level 2 and 3 support. You will record all information in the resolution logs of our ticketing system.…
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