Tier 3 Product Support Engineer

About this job

Now we’re looking for a visionary and customer-focused Product Support T3 Engineer to join our team. In this role, you will be engaging with our customers during the evaluation, post-sales process, onboarding, and as the ongoing customer lifecycle continues. This is an opportunity to join a Cloud Network Security Rocket Ship and to take part in making the Future of SASE, today! Responsibilities: Own and manage customer issues and see problems throughout resolution. Research, diagnose, troubleshoot and identify solutions to resolve customer issues, keeping a positive and can-do attitude. Work directly with R&D and Product Management on customer issues upon full resolution.…

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Engineer salaries in Czechia

Based on 410 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Czechia

Based on 253 Czechia vacancies that list requirements, these are the skills employers ask for most often.

• CAD43% of postings
• AutoCAD27% of postings
• SolidWorks26% of postings
• CATIA8% of postings
• Project Management7% of postings
• SAP6% of postings
• Lean6% of postings
• PLC5% of postings

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