Deputy Head of Support

TOLAR COMPANY s.r.o. · Praha

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Company
TOLAR COMPANY s.r.o.
Location
Praha
Employment type
Full-time
Salary
od 55000 Kč/měsíc
Posted
May 6, 2026

About this job

Deputy Head of Support Zákaznická podpora (konzultace) během fáze implementace produktu a následná podpora API funkcionality pro konkrétní poskytovatele. Poskytování technické podpory interním týmům a externím klientům. Účast na řešení kritických incidentů: koordinace vyšetřování, analýza příčin selhání a příprava zpráv. Organizace procesů (Jira/Help Desk). Koordinace práce týmu. Reporting. Požadujeme praxi v oboru a znalost angličtiny a ruštiny. Místo výkonu práce: Praha, Česko. Mzda: od 55000 Kč/měsíc. Počet volných míst: 1.

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Customer Support salaries in Czechia

Based on 85 postings that disclose pay.

Median salarygross / year
€18,500
€16,500Typical range€26,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Czechia

Based on 83 Czechia vacancies that list requirements, these are the skills employers ask for most often.

  • Communication67% of postings
  • Troubleshooting37% of postings
  • English36% of postings
  • CRM17% of postings
  • Ticketing12% of postings
  • Live Chat11% of postings
  • German11% of postings
  • Salesforce6% of postings
Customer Support skills

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