Customer Care Specialist (German)

Rohlik · Prague, Czech Republic

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Company
Rohlik
Location
Prague, Czech Republic
Employment type
Full-time
Posted
July 28, 2026

About this job

At Rohlik, Customer Care is one of the reasons we’re a love brand. Customers regularly praise our service on social media — because we’re fast, human, and we actually care. As a Customer Care Specialist, you’ll be on the front line of that experience. You’ll help customers via phone, email and chat, handle the more complex situations (including cases AI can’t solve), and make sure every interaction ends with a customer who feels heard and helped. WHY THIS ROLE IS EXCITING - You’ll represent a brand known for exceptional customer service — and help set the standard every day. - You’ll work with real people and real situations — problem-solving, not scripts. - You’ll handle both inbound and outbound communication, not just replies. - You’ll join a team that supports each other and takes prid…

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Customer Support salaries in Czechia

Based on 98 postings that disclose pay.

Median salarygross / year
€18,500
€15,500Typical range€25,500

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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Customer Care Specialist (German) — Rohlik | NewLuxJob