Customer Care Specialist (German)

About this job

At Rohlik, Customer Care is one of the reasons we’re a love brand. Customers regularly praise our service on social media — because we’re fast, human, and we actually care. As a Customer Care Specialist, you’ll be on the front line of that experience. You’ll help customers via phone, email and chat, handle the more complex situations (including cases AI can’t solve), and make sure every interaction ends with a customer who feels heard and helped. WHY THIS ROLE IS EXCITING - You’ll represent a brand known for exceptional customer service — and help set the standard every day. - You’ll work with real people and real situations — problem-solving, not scripts. - You’ll handle both inbound and outbound communication, not just replies.…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Customer Support salaries in Czechia

Based on 84 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Czechia

Based on 89 Czechia vacancies that list requirements, these are the skills employers ask for most often.

• Communication62% of postings
• Troubleshooting37% of postings
• English35% of postings
• CRM19% of postings
• German12% of postings
• Live Chat11% of postings
• Ticketing9% of postings
• Jira6% of postings

Similar jobs

• SKLADNÍK/ PRACOVNÍK ZÁKAZNICKÉ PODPORY E-SHOPU (TIRELLO.CZ) · NORSE CENTER s.r.o.
• Staff Technical Support Engineer - Windows & Identity Security · SentinelOne
• Technical Support Engineer - Windows and Identity Security · SentinelOne
• Student - IS Risk Management Support (f/m/d) · Deutsche Börse
• Student - Income Prague Support (f/m/d) · Deutsche Börse
• Engineering Support Specialist I (m/f/d) · Honeywell Aerospace