ServiceNow Support Specialist

About this job

THE ROLE As a ServiceNow Platform Support Specialist, you will be a key contributor to the operational excellence and continuous optimization of our enterprise ServiceNow environment. This role is highly hands-on and customer-focused, sitting at the intersection of production support and system evolution. You will own the resolution of complex Tier-2 technical incidents and drive the delivery of high-impact run-the-business (RTB) enhancements. Collaborating with cross-functional developers, system architects, and global business units, you will play a vital role in transferring knowledge as systems transition from build to run, while proactively identifying platform trends to scale system performance.…

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Customer Support salaries in Czechia

Based on 93 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Czechia

Based on 59 Czechia vacancies that list requirements, these are the skills employers ask for most often.

• Communication63% of postings
• English63% of postings
• Troubleshooting20% of postings
• CRM15% of postings
• Salesforce15% of postings
• Ticketing14% of postings
• German14% of postings
• Jira5% of postings

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