Customer Liaison Coordinator
Ford · Brussels-Capital Region
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- Company
- Ford
- Location
- Brussels-Capital Region
- Posted
- November 5, 2026
About this job
The Customer Liaison Coordinator is a permanent role within Ford’s aftersales team (FCSD), primarily based at PartsPlus in Vilvoorde, with a 80% working pattern. The role coordinates dealer enquiries relating to parts ordering, availability, delivery and pricing, taking ownership of escalated issues, sourcing alternatives for immobilised vehicles and persistently following up with suppliers and internal teams. Responsibilities also include systems administration and dealer communications. The ideal candidate is customer-focused, organised and resilient, with strong follow-through and fluency in Dutch, French and English. Relevant customer-service or operational support experience is valued; automotive experience is not essential, and SAP familiarity is an advantage.
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Salaries in Brussels
Based on 47 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
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