Field Service Coordinator
Merck KGaA · Hoeilaart
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- Company
- Merck KGaA
- Location
- Hoeilaart
- Employment type
- Full-time
- Posted
- October 14, 2026
About this job
As a Field Service Coordinator, you are the central link between our customers and Field Service Engineers — making sure every interaction runs smoothly and every issue gets resolved efficiently. You'll be trained to manage incoming service requests, remotely troubleshoot water purification systems, coordinate engineer schedules, and drive first-time fix rates. You'll also spot opportunities to recommend service products, initiate repair quotations, and support business development by transferring leads to our Sales team. Your input will directly shape how we innovate and improve our global Inhouse Service organization. This is a permanent role that will require hybrid working (3 days per week on site, following your initial training period) from our Hoielaart office.…
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Salaries in Belgium
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