Technical Service Delivery Manager

Sopra Steria · Flanders/Brussels, , Belgium

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Company
Sopra Steria
Location
Flanders/Brussels, , Belgium
Employment type
Full-time
Posted
August 4, 2026

About this job

The Service Delivery Manager is a business relationship manager. You would be responsible for maintaining strong relationships with customers and ensuring high-quality service delivery. This role focuses on defining and monitoring Service Level Agreements (SLAs), driving operational automation, and optimizing the utilization of technical and human resources. The SDM also identify new technical and business opportunities to expand the scope of managed services. Key responsibilities include: Acting as the primary liaison between customers and operational teams, representing customer interests internally while safeguarding company priorities. Managing operational accounts, reviewing tickets and requests, and ensuring alignment with customer expectations. Preparing and validating monthly Servi…

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Manager salaries in Belgium

Based on 49 postings that disclose pay.

Median salarygross / year
€44,500
€31,500Typical range€71,500

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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