Senior Business Process Analyst
Sony · Zaventem
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- Company
- Sony
- Location
- Zaventem
- Posted
- September 3, 2026
About this job
Resumes/CVs must be submitted in English, your application will not be considered if in another language. We are seeking a Senior Business Process Analyst to join Service Solutions Europe (SSE), who are Sony’s aftersales function for both Consumer and Professional Products. You will join a supportive and welcoming team of business & functional analysts who are responsible for re-thinking and improving business process flows, increasing customer experience and decreasing the cost for Sony. The heart of this position is to be an analyst, partnering with operational colleagues to collect/document requirements, before translating into a high-level feasible business process design, and then collaborating with IS Solution Architects & Developers to create the best system solution before…
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