Customer Care - Team lead

About this job

The Customer care Team Lead is directly managing a team of Customer Care agents. He/She is responsible for their performance and the success of the team. He/She reports directly to the Regional Operations Manager. Success for this role would mean we deliver efficient, excellent customer experience in line with the company targets. You'll achieve this by driving a high performing team that is centered around positive culture, continuous training and performance coaching.

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Customer Support salaries in Belgium

Based on 40 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Belgium

Based on 835 Belgium vacancies that list requirements, these are the skills employers ask for most often.

• Communication83% of postings
• CRM17% of postings
• English12% of postings
• Troubleshooting10% of postings
• Live Chat3% of postings
• Ticketing2% of postings
• German2% of postings
• Salesforce1% of postings

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