Customer Journey Expert Non Life

NN Group · Brussels

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Company
NN Group
Location
Brussels
Posted
July 9, 2026

About this job

What does your job as a Customer Journey Expert look like? As a Customer Journey Expert, you shape the customer’s entire digital sales journey. Your role combines strategy, customer experience, data analysis, and digital innovation to drive online sales and increase customer satisfaction. You work closely with the Product teams to align on strategy, prioritize opportunities, and maximize impact. Are you excited to transform the insurance industry? Then this is the perfect job for you! Your responsibilities include Driving sales across all channels (digital and brokerage) Building and executing a full action plan for the distribution of non-life insurance products Developing and optimizing digital sales flows and product pages Designing segmentation and personalization strategies

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Customer Support salaries in Belgium

Based on 44 postings that disclose pay.

Median salarygross / year
€37,000
€33,500Typical range€41,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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