Senior Consultant - Business and Service Design Strategist - EY Studio+ - Industries

About this job

We are looking for a passionate Business and Service Strategist with a strong focus on Customer Experience (CX) and Value Proposition Design who can drive initiatives around both user experience and business performance. In this role, you will collaborate with cross-functional teams to design, prototype, and implement services that drive customer satisfaction, strengthen customer experiences, and contribute to sustainable business growth. Your Key Responsibilities Apply human-centred design to identify user needs and pain points through research, translating insights into clear opportunities for improved services and experiences, and help clients implement these customer centric solutions into their company context.…

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Most-requested skills in Belgium

Based on 313 Belgium vacancies that list requirements, these are the skills employers ask for most often.

• Strategy47% of postings
• Stakeholder Management45% of postings
• Project Management16% of postings
• SAP15% of postings
• Excel11% of postings
• Business Analysis10% of postings
• Change Management9% of postings
• Agile7% of postings

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