Head of Consulting

Über diese Stelle

The opportunity Go-live is where our customers start to see the value of BLP. As Head of Consulting you build and lead the organization that owns everything after go-live: how far each customer's automation goes, the support they rely on every day, the escalations, and whether they stay with BLP and grow. Your organization will more than double over the next year, including new teams in Germany. You lead three groups: - Consulting: Consultants and Associate Consultants who push each customer's automation further after go-live. - Customer Success Engineering: the CSEs who keep revenue-critical processes running. - Client Partners: they own our largest strategic accounts within their own practice. You report to the VP Customer Success and are part of the Customer Success leadership team.…

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