Expert Customer Success Manager – Retail Media (all genders)

Über diese Stelle

Act as a strategic consultant for our key fashion brand partners by translating campaign and performance data into actionable recommendations and long-term growth strategies Serve as the go-to expert for our Retail Media platform, advising on topics such as attribution models, algorithms, KPIs, APIs, data exports, and new product features Enable our Account Management teams through trainings, best practices, and ongoing knowledge sharing while supporting complex client workshops, performance reviews, and strategic business discussions Create compelling presentations, business cases, and strategic narratives for annual business reviews, product launches, and executive-level customer meetings Gather customer feedback and market insights to define product requirements in close collaboration w…

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