Customer Support Agent- DE

Über diese Stelle

Customer Support Agent - German Speaker (Berlin based, onsite) SumUp is a leading global fintech company committed to leveling the playing field for small businesses. Founded in 2012, we’re the trusted partner of over 4 million merchants in 37 markets worldwide, providing simple and affordable tools that enable them to manage payments, business finances and customer relationships. As a Customer Support Agent for the German market, you will be the voice of our company. What you’ll be doing in this position Supporting our German-speaking customers by phone, email, chat and social media channels Supporting our merchants for all questions and inquiries about our POS solution You actively work on the optimization of all processes related to our customers, to constantly increase the happiness of…

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