IT Help Desk Specialist

À propos de ce poste

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Help Desk Specialist to join our UniQue team. What will you be doing in this role? Being the contact point for users with IT-related requests or issues Identify, diagnose and resolve end user requests and incidents through tickets in Service Desk Log tickets for end users where the request is received via e-mail, phone, Teams or in person Work with third-party vendors to resolve incidents Manage user accounts, access and group membership over various systems Add to the knowledge base Document processes Manage hardware assets (receiving, handling, labelling, storing, imaging, enrolling, decommissioning) and the asset inventory Assist users in setting up meetings…

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Salaires — Paris

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