Customer Care Associate – (Multilingual)

À propos de ce poste

As Customer Care Associate, you will own customer issue resolution end to end and ensure distributors receive fast, reliable support in their day to day operations. You are accountable for ensuring customer order flow stays running and resolving customer issues as they arise. What you’ll do Own customer issues from first contact through resolution across French and Spanish-speaking markets Build and deliver fast, reliable support workflows used by distributors in day-to-day operations Work through messy, time-sensitive issues (order errors, blocked accounts, product problems) to keep operations running smoothly Make decisions that directly impact customer satisfaction, retention, and order flow continuity Improve support quality by identifying patterns in recurring issues and driving…

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Salaires Support client — France

Basé sur 950 offres indiquant la rémunération.

Estimé à partir des rémunérations affichées sur nos sources — montants bruts annuels indicatifs, pas une offre.

Compétences les plus demandées en France

D'après 628 offres en France précisant leurs exigences, voici les compétences les plus demandées par les employeurs.

• Communication50% des offres
• English49% des offres
• Ticketing17% des offres
• Troubleshooting10% des offres
• CRM9% des offres
• SLA7% des offres
• Jira5% des offres
• Zendesk3% des offres

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