Customer Support - German market 🇩🇪

Sobre este empleo

------------------------------------------------------------------------------------------------------ Join us as a Customer Support Manager to own the KYB/KYC lifecycle for Qonto's German business customers, based in our Barcelona office. You will report to Rafael Hajzeri, Lead of the Customer Onboarding Lifecycle team for Germany. You won't be handling account usage questions — your focus is the structured, compliance-driven work that happens after a customer is validated: periodic reviews, data remediation, and documentation. ➡️ What you'll do Own lifecycle reviews: Conduct periodic KYB/KYC re-reviews for German business customers, managing your caseload through Qonto's internal tools.…

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Competencias más demandadas en España

Según 205 ofertas en España que detallan sus requisitos, estas son las competencias más pedidas por las empresas.

• Communication50% de las ofertas
• Troubleshooting40% de las ofertas
• English36% de las ofertas
• CRM33% de las ofertas
• Live Chat14% de las ofertas
• German10% de las ofertas
• Zendesk5% de las ofertas
• Salesforce5% de las ofertas

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