American Girl Direct Service Associate - Seasonal (Remote - WI)
Mattel · McFarland · Remote-friendly
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- Company
- Mattel
- Location
- McFarland
- Employment type
- Part-time
- Posted
- August 4, 2026
About this job
The Opportunity American Girl, a subsidiary of Mattel, is seeking Seasonal Direct Service Agents to support our peak business season from September through early January. This is a temporary seasonal position established to provide additional support during the holiday shopping season. Employment in this role is expected to continue through the seasonal assignment and is not intended to be a regular or permanent position. As a Seasonal Direct Service Agent, you will provide a high-quality customer experience that reflects the guiding principles of the American Girl and Mattel service philosophy while supporting our premium brands. In this role, you will assist catalog and online customers through phone and email interactions, providing professional, efficient, friendly, and knowledgeable…
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