Team Member Services Specialist
Boyd Gaming · Las Vegas
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- Company
- Boyd Gaming
- Location
- Las Vegas
- Employment type
- Full-time
- Posted
- September 14, 2026
About this job
Provides HR and Benefits Shared Services to Boyd team members consistent with established procedures in order to effectively and efficiently deliver services needed by the team member. Responds to and processes requests for information and transactions related to one or more areas of HR/Benefits specialization. Responsible for adhering to established service standards and performance metrics for all activities and ensuring services delivered are consistent and in alignment with established Service Level Agreements. Demonstrates a commitment to providing excellent customer service to our team members via telephone, email, the ServiceNow portal (a ticketing and case management system), and other channels. Records and tracks customer interactions using ServiceNow and other provided tools.…
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