Patient Services Rep Family Med Full time
Northwestern Memorial Healthcare · Geneva
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- Company
- Northwestern Memorial Healthcare
- Location
- Geneva
- Employment type
- Full-time
- Posted
- September 15, 2026
About this job
The Patient Services Representative reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Performs customer service functions in the medical practice office. Ensures highest level of customer service is provided to the patients and company representatives over the phone and in person. Performs business office responsibilities. Responsibilities: Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co-pays and outstanding balances.…
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