Lead Guest Services Team Member
Pilot Company · Inver Grove Heights
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- Company
- Pilot Company
- Location
- Inver Grove Heights
- Employment type
- Full-time
- Salary
- $15.05 - $19.63
- Posted
- February 6, 2026
About this job
The purpose of this job is to process merchandise and fuel transactions. Essential Functions include: Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions Complete end-of-shift reports and close out procedures Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco) Maintain an organized and clean work area Use suggested selling methods to promote and sell products Ensure quality service is delivered to every guest Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management Determine break schedules and team member placement during shift Assist with other travel center functions such as…
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