Director, Digital Service Platforms
Ford · Allen Park
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- Company
- Ford
- Location
- Allen Park
- Posted
- July 29, 2026
About this job
Service Engineering & Operations is seeking an experienced individual to lead the charge in transforming the performance, stability, and future-readiness of our expansive digital backbone — the foundation that empowers dealer service personnel with robust, efficient tools across every touchpoint: the service lane (Service Advisors), the service bay (Technicians), and claims submission. This leader will navigate significant complexity across systems and architectures, balancing rock-solid reliability with a relentless drive toward modernization and efficiency.
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