Senior IT Help Desk Specialist

Zscaler · USA - Update Location

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Company
Zscaler
Location
USA - Update Location
Salary
$110,400 — $138,000
Posted
August 18, 2026

About this job

Role We are looking for a Senior IT Help Desk Specialist to join our team. This is a San Jose, CA role, reporting to the Director, IT Operations - Digital Employee Experience in the IT Digital Employee Experience department. In this position, you will provide comprehensive technical support and ensure smooth IT operations for our employees. This role balances technical expertise and customer service to deliver hands-on troubleshooting, hardware lifecycle management, and a seamless digital employee experience as a key technical touchpoint for our team. What you’ll do (Role Expectations) Respond promptly to IT support requests, providing efficient troubleshooting and resolution for all technology-related issues, and deliver differentiated, hands-on technical support at our walk-up Genius

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Senior IT Help Desk Specialist — Zscaler | NewLuxJob