Federal Customer Success Manager

Horizon3.ai · Washington

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Company
Horizon3.ai
Location
Washington
Employment type
Full-time
Salary
$120,000 - $165,000
Posted
July 24, 2026

About this job

Summary: As a Cleared Federal Customer Success Manager, you'll play a foundational role in growing and shaping our post-sales experience. You will serve as the strategic advisor to a book of high-value agencies and organizations across various government verticals —working directly with technical operators and business leaders to drive adoption, value realization, retention, and expansion. This role requires a strong background in cybersecurity and someone who is consultative and eager to build relationships both internally and across customer segments. You’ll partner closely with Sales, Product, Engineering, and Support, while helping shape the long-term vision for Customer Success in a dynamic and fast-growing market.

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Federal Customer Success Manager — Horizon3.ai | NewLuxJob