Senior Operations Manager, Air (EHR)

About this job

About the Role As Senior Operations Manager, Air (EHR), you will own the end-to-end implementation of onboarding and launching new customers on Athelas Air (EHR). You’ll partner with Engineering and Launch to ensure each practice transitions smoothly, on time, and with high adoption. You’ll build scalable launch playbooks; scope, define, and prioritize product features based on customer workflows; define success metrics; and continuously refine processes to accelerate time-to-value. Read more about Air http://www.athelas.com/air! This full-time position requires working 5 days a week in our Mountain View, CA office. What You'll Do - Customer Discovery, Workflow Analysis & Technical Collaboration: - Engage directly with customers to map their existing clinical and administrative workflows.…

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