Senior Manager, Performance Excellence

DoorDash USA · San Francisco, CA; New York, NY; Chicago, IL; Seattle, WA; Boston

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Company
DoorDash USA
Location
San Francisco, CA; New York, NY; Chicago, IL; Seattle, WA; Boston
Salary
$143,400 — $210,900
Posted
September 2, 2026

About this job

About the Team The Support Quality team’s vision is to “Provide teammates, team leads, and AI Agents with actionable feedback on 100% of cases so they can get 1% better every day. Deliver actionable business insight to wider S&O to help improve business policy and processes / Product teams to increase our customer experience.” About the Role You will report to the Director, Teammate Enablement, in our Customer Experience organization. The Teammate Enablement Team is responsible for ensuring that our Teammates have the resources (tooling, quality measurements, and knowledge base) and training to effectively and empathetically support DoorDash’s customers.…

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Senior Manager, Performance Excellence — DoorDash USA | NewLuxJob