Manager, Global Reverse Logistics

About this job

About the Role Verkada is looking for a commercially minded, customer-centric Manager of Global Reverse Logistics to join our team in San Mateo. Verkada’s enterprise physical security ecosystem is growing rapidly, and our ability to deliver seamless, world-class post-purchase support is a critical competitive advantage. In this role, you will hold complete P&L accountability for Verkada's global reverse logistics business. You will design, scale, and manage a high-performance fulfillment and return network that balances friction-free customer experiences with tight operational efficiency. By leading our third-party logistics (3PL) network and tracking granular performance metrics, you will ensure our Advanced Replacement and RMA programs serve as powerful retention tools while enabling…

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