Escalation Manager
Waymo · Tempe
Don’t apply blind. See how your CV matches Manager first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- Waymo
- Location
- Tempe
- Salary
- $159,000 — $196,000
- Posted
- July 22, 2026
About this job
In this hybrid role, you will report to the Head of Event Response and will be based in Phoenix, AZ. You will: Serve as the primary operations leader and escalation point for high-priority safety and operational issues. Make real-time, safety-driven judgment calls regarding fleet and rider issues to protect the community and general public. Resolve complex situations under pressure by balancing risk, safety, and operational continuity. Partner with local leadership, Engineering, and Safety to direct immediate response actions and ensure business continuity. Act as the "single source of truth," providing authoritative updates and clear communication to executive stakeholders. Lead Operations teams in the swift execution of escalation pathways and response plans.…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Most-requested skills in United States
Based on 636 United States vacancies that list requirements, these are the skills employers ask for most often.
- Strategy57% of postings
- Leadership41% of postings
- Stakeholder Management30% of postings
- Project Management23% of postings
- Coaching11% of postings
- Budgeting9% of postings
- Agile/Scrum4% of postings
- Change Management3% of postings
Similar jobs
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card