Customer Success Engineer (Americas)

Deepgram · USA | Remote · Remote-friendly

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Company
Deepgram
Location
USA | Remote
Employment type
Full-time
Posted
April 24, 2026

About this job

CUSTOMER SUCCESS ENGINEER Our Customer Success team — The Heartbeat of Deepgram — sits at the intersection of customers, product, and growth. We don't just "manage accounts." We make Deepgram succeed inside our customers' environments by combining deep technical expertise, commercial instinct, and an AI-native way of working — and by building the systems that make the whole team's work compound over time. A Customer Success Engineer is a hands-on partner who drives adoption, solves hard technical problems, uncovers expansion, and owns a portfolio of strategic enterprise accounts end to end. WHO YOU ARE You're not a traditional CSM or Technical Account Manager. You operate at the intersection of three competencies, and you're genuinely strong across all three: 1.…

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Customer Success Engineer (Americas) — Deepgram | NewLuxJob