Senior IT Support Engineer

Justworks · New York

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Company
Justworks
Location
New York
Salary
$121,000.00 to $151,000.00
Posted
July 28, 2026

About this job

Who You Are You have experience supporting technology in a startup, high-growth, or enterprise environment. You combine exceptional white-glove customer service with strong technical expertise, a passion for solving complex problems, and a continuous improvement mindset. As a Senior IT Support Engineer, you’ll serve as a senior technical expert, driving improvements across endpoint management, workplace technology, and the Digital Employee Experience (DEX). You’ll combine hands-on technical support with automation, AI, operational excellence, and process improvement to keep employees productive and successful. You lead by example through clear communication, strong documentation, technical expertise, and a customer-first approach.…

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Senior IT Support Engineer — Justworks | NewLuxJob